Learner Resources-ICTPRG427 Use XML effectively SLE aggressive or abusive customers SIRXSLS002

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and specifications UEERA0031 Diagnose and rectify faults in air conditioning and refrigeration control systems UEERA0032 Diagnose and rectify faults in complex air conditioning/refrigeration systems UEERA0035 Establish the basic operating conditions of air conditioning systems UEERA0036 Establish the basic operating conditions of vapour compression systems UEERA0044 Find and rectify faults in single phase motors and associated controls UEERA0045 Find and rectify faults in three phase motors and associated controls UEERA0050 Install refrigerant pipe work

Units of competency BSBPEF101 Plan and prepare for work readiness FSKLRG011 Use routine strategies for work-related learning BSBWHS211 Contribute to the health and safety of self and others FSKOCM006 Use oral communication skills to participate in workplace teams * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS004 Assess co-existing needs CHCCCS016 Respond to client needs CHCCSM013 Facilitate and review case management CHCDEV006 Analyse information for service planning and delivery CHCDIV001 Work with diverse people CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCPRT028 Work effectively in child protection to support children

Learner Resources-ICTPRG427 Use XML effectively SLE aggressive or abusive customers SIRXSLS002Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all