Unit Knowledge Guide-AHCPER221 Recognise characteristics of integrated plant and animal systems Certificate I Core units BSBWHS201 Contribute to

Core units BSBWHS201 Contribute to health and safety of self and others Elective units BSBSUS201 Participate in environmentally sustainable work practices BSBITU212 Create and use spreadsheets BSBITU111 Operate a personal digital device BSBITU112 Develop keyboard skills BSBITU211 Produce digital text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSFPT3010 Pitch raise a piano MSFPT3014 Tune a piano aurally and electronically within time and accuracy constraints MSFPT3009 Develop control of tuning hammers MSFPT3011 Tune unisons aurally to a beatless condition MSFPT3008 Apply piano tuning theory and basic acoustics MSFPT3013 Tune a temperament octave to produce an equally tempered scale MSFPT3015 Voice a piano MSFPT3012 Tune octaves aurally to appropriate stretch MSFPT3016 Provide advice to customers on piano tuning and repair If you require RPL Kits with comprehensive benchmarking

Core units CHCCCS044 Follow established person-centred behaviour supports CHCDIS017 Facilitate community participation and social inclusion CHCDIS018 Facilitate ongoing skills development using a person-centred approach CHCDIS019 Provide person-centred services to people with disability with complex needs CHCLEG003 Manage legal and ethical compliance CHCMHS001 Work with people with mental health issues HLTWHS003 Maintain work health and safety Elective units CHCCCS001 Address the needs of people with chronic disease CHCCCS007 Develop and implement service programs CHCCCS010 Maintain a high standard of service If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-AHCPER221 Recognise characteristics of integrated plant and animal systems Certificate I Core units BSBWHS201 Contribute toOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner