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Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Units of competency SITTTSL013 Construct promotional international airfares SITTTSL014 Construct advanced international airfares SITTTSL012 Construct normal international airfares SITTTSL011 Source airfares for domestic flights * We can develop additional elective units that are not listed on request (Please contact us for further information)
ethics and privacy in an ICT environment ICTICT401 Determine and confirm client business requirements ICTICT408 Create technical documentation ICTSAS307 Install
terminate and certify structured cabling installation * We can develop additional elective units that are not listed on request (Please contact us for further information)
Vocational Placement Kit-AURSS00033 Automotive LPG Service and Repair Skill Set Certificate IV Core units BSBCUE203 Conduct customerA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
