SCORM Compliant Package-AURVTP006 Apply refinishing primers to vehicle surfaces CPP Core units SITXCCS015 Enhance customer

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor policy and procedures FNSRSK512 Assess risks FNSRSK511 Undertake risk identification * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTPAT004 Collect pathology specimens other than blood CHCPOL003 Research and apply evidence to practice HLTAHW027 Provide information and strategies in sexual health for women HLTAHW026 Provide information and strategies in sexual health for men CHCCDE004 Implement participation and engagement strategies CHCCCS014 Provide brief interventions CHCPRP001 Develop and maintain networks and collaborative partnerships If you require RPL Kits with comprehensive benchmarking

tools and equipment to preserve biosecurity AHCBIO303 Apply biosecurity measures AHCECR307 Read and interpret maps AHCMOM302 Perform machinery maintenance AHCMOM304 Operate machinery and equipment If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-AURVTP006 Apply refinishing primers to vehicle surfaces CPP Core units SITXCCS015 Enhance customer* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.