LLND Kit-FNSCRD415 Manage overdue customer accounts SIR Core units CHCCCS016 Respond to

Core units CHCCCS016 Respond to client needs CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCADV001 Facilitate the interests and rights of clients CHCAGE001 Facilitate the empowerment of older people CHCCCS015 Provide individualised support CHCCCS019 Recognise and respond to crisis situations CHCCCS023 Support independence and wellbeing CHCDIS007 Facilitate the empowerment of people with disability CHCCCS011 Meet personal support needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

test and service batteries Electives AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURETR010 Repair wiring harnesses and looms AURETR116 Read and apply vehicle wiring schematics and drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

standard trade practices and fundamentals in aviation maintenance MEA270A Lay out avionic systems MEA271A Lay out avionic flight management systems MEA340A Lay out and set up aircraft systems MEA272B Apply basic scientific principles and techniques in avionic engineering situations MEA273A Select and test avionic engineering materials MEA342A Apply basic aircraft power plant design characteristics MEA349B Apply basic scientific principles and techniques in aeronautical engineering situations MEA350A Select and test aeronautical engineering materials MEM09143A Represent aeronautical engineering designs MEM09144A Represent avionic engineering designs MEM09153A Apply computer aided modelling and data management techniques to aeronautical engineering designs MEM09154A Apply computer aided modelling and data management techniques to avionic engineering designs MEM09155A Prepare mechanical models for computer-aided engineering (CAE) MEM09156A Prepare mechatronic models for computer-aided engineering (CAE) MEM09157A Perform mechanical engineering design drafting MEM09158A Perform mechatronics engineering design drafting MEM09204A Produce basic engineering detail drawings MEM09205A Produce electrical schematic drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRCCCS002 Provide and promote services to pharmacy customers SIRCDIS001 Assist customers with prescriptions SIRCIND001 Work effectively in a community pharmacy SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines SIRCINF001 Use pharmacy practices for infection control SIRCPPA005 Assist customers with cough and cold relief products SIRCPPA006 Assist customers with skin and anti-fungal products SIRCPPA008 Assist customers with products for gastro-intestinal conditions SIRCPPA009 Assist customers with allergy relief products SIRCPPA010 Assist customers with analgesic and anti-inflammatory products HLTWHS001 Participate in workplace health and safety Elective units HLTAAP001 Recognise healthy body systems SHBBCCS001 Advise on beauty products and services SHBBMUP002 Design and apply make-up SIRXCEG003 Build customer relationships and loyalty SIRXCEG008 Manage disrespectful

LLND Kit-FNSCRD415 Manage overdue customer accounts SIR Core units CHCCCS016 Respond toEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational