Vocational Placement Kit-SIRSS00023 Participate in Work Health and Safety in Retail Skill Set Learner Resources (Q) aggressive or abusive customers SITXINV006

aggressive or abusive customers SITXINV006 Receive

implement and monitor policy and procedures FNSRSK511 Undertake risk identification FNSRSK512 Assess risks FNSRSK611 Develop and implement risk mitigation plan FNSRSK612 Determine and manage risk exposure strategies Elective units BSBMGT517 Manage operational plan FNSACC511 Provide financial and business performance information FNSACC609 Evaluate financial risk FNSACC624 Monitor corporate governance activities * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test advanced internetwork routing solutions ICTNWK604 Plan and configure advanced internetwork switching solutions ICTNWK613 Develop plans to manage structured troubleshooting process of enterprise networks ICTNWK615 Design and configure desktop virtualisation ICTSAS517 Use network tools BSBLDR601 Lead and manage organisational change

Core units BSBDES302 Explore and apply the creative design process to 2D forms BSBDES303 Explore and apply the creative design process to 3D forms CUAACD301 Produce drawings to communicate ideas CUAACD303 Produce technical drawings MSFGN4001 Research and meet ethical and compliance requirements MSFID4012 Decorate residential interiors MSFID4016 Design colour schemes for interior and exterior spaces Elective units BSBCRT401 Articulate

Vocational Placement Kit-SIRSS00023 Participate in Work Health and Safety in Retail Skill Set Learner Resources (Q) aggressive or abusive customers SITXINV006A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.