Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Core units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR202 Organise and complete daily work activities SITTIND002 Source and use information on the holiday park and resort industry SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices SITXWHS002 Identify hazards
Core units FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMB512 Identify and develop credit options for clients with special financial circumstances FNSFMB513 Present credit options to clients with special financial circumstances FNSFMB514 Implement complex loan structures FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC514 Apply ethical frameworks and principles to make and act upon decisions FNSRSK511 Undertake risk identification Elective units BSBESB404 Market new business ventures BSBHRM413 Support the learning and development of teams and individuals BSBINS402 Coordinate workplace information systems BSBLDR414 Lead team effectiveness BSBLDR523 Lead and manage effective workplace relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBCNV511 Take instructions in relation to a conveyancing transaction BSBCNV512 Finalise the conveyancing transaction BSBCNV611 Interpret a legal document and provide advice in a conveyancing transaction BSBCNV612 Identify and apply legal requirements for a conveyancing transaction BSBCNV613 Prepare legal documents for a conveyancing transaction BSBCNV614 Apply principles of trust accounting BSBCNV615 Interpret search results for a conveyancing transaction BSBCNV616 Comply with tax obligations in a conveyancing transaction BSBLEG522 Apply legal principles in contract law matters Elective units BSBLEG421 Apply understanding of the Australian legal system Group A BSBLEG523 Apply legal principles in tort law matters Group A BSBLEG528 Apply legal principles in property law matters Group A FNSACC413 Make decisions in a legal context Group A FNSINC401 Apply principles of professional practice to work in the financial services industry Group A BSBPEF501 Manage personal and professional development Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Resources-AHC30216 Certificate III in Agriculture (Dairy Production) HLTINFCOV001 Core units BSBCUE203 Conduct customerOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all