Training And Assessment Strategy-SIR40316 Certificate IV in Retail Management Recently Added Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Core units BSBDIV501 Manage diversity in the workplace BSBMGT517 Manage operational plan SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXGLC001 Research and comply with regulatory requirements SITXHRM002 Roster staff SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC020 Work effectively as a cook Group B SITHCCC001 Use food preparation equipment Group C SITHCCC003 Prepare and present sandwiches Group C SITHCCC006 Prepare appetisers and salads Group C SITHCCC007 Prepare stocks

panelling and moulding CPCCCA3025 Read and interpret plans

present and debate ideas BSBCRT413 Collaborate in creative processes BSBCRT403 Explore the history and social impact of creativity BSBCRT512 Originate and develop concepts BSBPMG539 Manage project governance BSBCMM411 Make presentations BSBMKG541 Identify and evaluate marketing opportunities CUAACD536 Refine 2-D design ideas and processes CUAACD537 Refine 3-D design ideas and processes MSTGN3003 Estimate and cost job * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training And Assessment Strategy-SIR40316 Certificate IV in Retail Management Recently Added Core units BSBCUE203 Conduct customerYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.