SCORM Compliant Package-FNSASIC301 Establish client relationship and analyse needs AVI Units of competency FBPOPR2088 Operate

Units of competency FBPOPR2088 Operate pumping equipment FBPOPR2094 Clean equipment in place FBPOPR3016 Operate and monitor a separation process FBPOPR3011 Operate and monitor a heat treatment process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace BSBMGT517 Manage operational plan SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXGLC001 Research and comply with regulatory requirements SITXHRM002 Roster staff SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC020 Work effectively as a cook Group B SITHCCC001 Use food preparation equipment Group C SITHCCC003 Prepare and present sandwiches Group C SITHCCC006 Prepare appetisers and salads Group C SITHCCC007 Prepare stocks

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR007 Apply knowledge of automotive electrical circuits and wiring systems AURETR011 Install basic ancillary electrical systems and components AURLTD008 Replace and refit vehicle steering

Units of competency CHCCSM006 Provide case management supervision CHCCSM005 Develop

SCORM Compliant Package-FNSASIC301 Establish client relationship and analyse needs AVI Units of competency FBPOPR2088 Operate* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.