Learner Guide-FSKOCM001 Participate in highly familiar spoken exchanges MSA Core units AVIO0015 Undertake physical

Core units AVIO0015 Undertake physical search of cargo and articles AVIO0009 Identify and handle weapons

Units of competency ICTSAS211 Develop solutions for basic ICT malfunctions and problems ICTICT219 Interact and resolve queries with ICT clients ICTSAS213 Maintain the integrity of ICT systems ICTSAS210 Update and maintain hardware

Core units ICTDBS502 Design a database ICTICT418 Contribute to copyright

Units of competency SITTTSL002 Access and interpret product information SITTTSL009 Process travel-related documentation SITTTSL008 Book supplier products and services SITTTSL006 Prepare quotations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-FSKOCM001 Participate in highly familiar spoken exchanges MSA Core units AVIO0015 Undertake physicalOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce