SCORM Compliant Package-CHCCCS028 Provide client-centred support to people in crisis NUR Units of competency SISXFAC001 Maintain

Units of competency SISXFAC001 Maintain equipment for activities SISOCLM005 Establish belays for single pitch climbing on artificial surfaces SISXEMR001 Respond to emergency situations SISOCLM008 Lead single pitch climbing activities on artificial surfaces

assemble and dismantle utilities industry components UEECD0042 Solve problems in ELV single path circuits UEECO0006 Participate in computer equipment work and competency development activities UEECS0003 Assemble

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

implement and monitor policy and procedures FNSRSK512 Assess risks FNSRSK511 Undertake risk identification * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCCCS028 Provide client-centred support to people in crisis NUR Units of competency SISXFAC001 Maintain* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.