Learning and Assessment Kit-AURTTM009 Fit sleeves and bore and hone engine cylinders SIT Core units SITXCCS015 Enhance customer

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

MEM18051B Fault find and repair/rectify complex electrical circuits * We can develop additional elective units that are not listed on request (Please contact us for further information)

engineering or related environment MEM16008A Interact with computing technology MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely Elective units MEM08002C Pre-treat work for subsequent surface coating MEM08007B Control surface finish production and finished product quality MEM08011B Prepare surfaces using solvents and/or mechanical means MEM08012B Prepare surfaces by abrasive blasting (basic) MEM08013B Prepare surfaces by abrasive blasting (advanced) MEM08014B Apply protective coatings (basic) MEM08015B Apply protective coatings (advanced) PMBPROD241 Lay up rubber lining or lag pulleys PMBPROD242 Bond polymers to surfaces PMBPROD265 Operate portable vulcanising equipment MEM11001C Erect/dismantle scaffolding and equipment MEM11002C Erect/dismantle complex scaffolding and equipment MEM11003B Coordinate erection/dismantling of complex scaffolding/equipment MEM11004B Undertake dogging MEM11010B Operate mobile load shifting equipment MEM07001B Perform operational maintenance of machines/equipment MEM11012B Purchase materials MEM11016B Order materials MEM12001B Use comparison and basic measuring devices MEM15003B Use improvement processes in team activities If you require RPL Kits with comprehensive benchmarking

weeds and diseases AHCWRK302 Monitor weather conditions AHCCHM304 Transport and store chemicals AHCCHM405 Plan and implement a chemical use program AHCCHM404 Develop procedures to minimise risks in the use of chemicals * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-AURTTM009 Fit sleeves and bore and hone engine cylinders SIT Core units SITXCCS015 Enhance customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to