RPL Kit-PSPGEN033 Use advanced workplace communication strategies PUA Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

configure and deploy software and hardware testing tools ICTPRG430 Apply introductory object-oriented language skills ICTPRG435 Write scripts for software applications ICTSAS308 Run standard diagnostic tests ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation  * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22384 Develop and document a learning plan and portfolio VU23545 Present straightforward spoken texts for study purposes VU23546 Participate in straightforward interactions for study purposes VU23547 Read and write straightforward texts for study purposes VU23548 Listen and take notes for study purposes VU23549 Use language analysis strategies for study purposes General Electives (2) BSBINS301 Develop and use information literacy skills BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AMPCOR202 Apply hygiene and sanitation practices AMPCOR203 Comply with Quality Assurance and HACCP requirements AMPCOR204 Follow safe work policies and procedures AMPCOR205 Communicate in the workplace AMPCOR206 Overview the meat industry Electives AMPX202 Clean work area during operations FBPOPR2069 Use numerical applications in the workplace AMPX210* Prepare and slice meat cuts AMPX211* Trim meat to specifications HLTAID011 Provide First Aid CPPCLO3113 Clean food-handling areas and equipment AMPS201 Package product using thermoform process AMPS203 Operate bar and coder systems AMPS205 Select

RPL Kit-PSPGEN033 Use advanced workplace communication strategies PUA Core units BSBCUE203 Conduct customerEmpower Your Learners with Foundational Excellence In today's evolving vocational education and training environment, the identification and support of learners' Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQA's LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational