LLND Kit-SIRSS00025 Retail Customer Relationship Skill Set TAE (Skill Set) Core units CHCCCS044 Follow established

Core units CHCCCS044 Follow established person-centred behaviour supports CHCDIS017 Facilitate community participation and social inclusion CHCDIS018 Facilitate ongoing skills development using a person-centred approach CHCDIS019 Provide person-centred services to people with disability with complex needs CHCLEG003 Manage legal and ethical compliance CHCMHS001 Work with people with mental health issues HLTWHS003 Maintain work health and safety Elective units CHCCCS001 Address the needs of people with chronic disease CHCCCS007 Develop and implement service programs CHCCCS010 Maintain a high standard of service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBTEC302 Design and produce spreadsheets BSBXCM301 Engage in workplace communication FNSACC314 Conduct business activities using a computerised accounting system FNSACC321 Process financial transactions and extract interim reports FNSACC322 Administer subsidiary accounts and ledgers FNSACC323 Perform financial calculations FNSINC311 Work together in the financial services industry Elective Units BSBHRM416 Process payroll BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACC421 Prepare financial reports * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy in an ICT environment ICTICT502 Develop detailed component specifications from project specifications ICTICT509 Gather data to identify business requirements ICTICT517 Match ICT needs with the strategic direction of the organisation ICTSUS601 Integrate sustainability in ICT planning and design projects ICTTEN516 Produce technical solutions from business specifications Elective units ICTPMG501 Manage ICT projects ICTPRG418 Apply intermediate programming skills in another language ICTPRG527 Apply intermediate object-oriented language skills ICTSAD501 Model data objects ICTSAD502 Model data processes ICTICT510 Determine appropriate ICT strategies and solutions ICTICT514 Identify and manage the implementation of current industry specific technologies ICTPRG503 Debug and monitor applications ICTPRG509 Build using rapid application development ICTPRG502 Manage a project using software management tools ICTPRG503 Debug and monitor applications ICTWEB501 Build a dynamic website * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCDIS001 Contribute to ongoing skills development using a strengths-based approach CHCDIS003 Support community participation and social inclusion CHCDIS007 Facilitate the empowerment of people with disability CHCDIS002 Follow established person-centred behaviour supports * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-SIRSS00025 Retail Customer Relationship Skill Set TAE (Skill Set) Core units CHCCCS044 Follow establishedEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational