Unit Knowledge Guide-HLTDEP004 Establish and record jaw relationships and select artificial teeth SCORM Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service If you require RPL Kits with comprehensive benchmarking

Core units AUMATK002 Prepare and operate tools

Core units VU22358 Develop learning goals Speaking and Listening (1) VU23519 Participate in simple conversations and transactions Reading and Writing (1) VU23521 Read and write simple transactional texts Language Skills (2) VU23522 Read and write simple informational texts VU23520 Give and respond to simple spoken information and directions General Electives (3) VU23560 Access the internet and email to develop language BSBTEC201 Use business software applications VU23566 Explore transport options * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS201 Contribute to health and safety of self and others CUAACD101 Use basic drawing techniques CUAPPR101 Use ideas and techniques to develop creative work Elective Units BSBCMM101 Apply basic communication skills BSBCRT101 Apply critical thinking techniques BSBITU101 Operate a personal computer * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-HLTDEP004 Establish and record jaw relationships and select artificial teeth SCORM Core units FNSASIC314 Provide TierOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner