Assessment Kit-BSBCMM301 Process customer complaints SHB Core units AURAEA002 Follow environmental

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURTTK102 Use and maintain tools and equipment in an automotive workplace Elective units AURLTJ011 Select light vehicle tyres and wheels for specific applications AURLTJ102 Remove

alter and dismantle scaffolding intermediate level CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCSC2001 Handle and position scaffolding tools

ICTSAS308 Run standard diagnostic tests

sauces and soups SITXCOM007 Show social and cultural sensitivity SITXCCS011 Interact with customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-BSBCMM301 Process customer complaints SHB Core units AURAEA002 Follow environmentalOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of