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aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBESB301 Investigate business opportunities BSBESB401 Research and develop business plans * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units UEECD0007 Apply work health and safety regulations
and procedures in the construction industry Elective units CPCCBL3015 Construct decorative brickwork CPCCBL3017 Carry out tuck pointing and repointing to masonry CPCCCO2013 Carry out concreting to simple forms CPCCCM2009 Carry out basic demolition CPCCBC4003 Select
Vocational Placement Kit-MSS20316 Certificate II in Competitive Systems and Practices FWP aggressive or abusive customers SIRXCEG009A work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.
US$ 1050.00
US$ 1199.50
US$ 1250.00
