Vocational Placement Kit-SITSS00036 Customer Service Skill Set New Unit-April 2024 Units of competency CHCYTH011 Work

Units of competency CHCYTH011 Work effectively with young people and their families CHCCOM002 Use communication to build relationships CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units AHCAGB513 Develop a farm plan AHCAGB518 Develop climate risk management strategies AHCBAC408 Manage agricultural crop production AHCBAC502 Manage forage conservation AHCBAC503 Manage integrated crop and pasture production AHCBAC504 Plan and manage a stored grain program AHCBAC506 Manage the harvest of crops AHCAGB512 Plan and manage infrastructure AHCAGB514 Manage application of agents to crops or pastures AHCAGB515 Develop sustainable agricultural practices that utilise renewable energy and recycling systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCRT311 Apply critical thinking skills in a team environment BSBPEF201 Support personal wellbeing in the workplace BSBSUS211 Participate in sustainable work practices BSBTWK301 Use inclusive work practices BSBWHS311 Assist with maintaining workplace safety BSBXCM301 Engage in workplace communication Elective units BSBDAT201 Collect and record data Group A BSBTEC301 Design and produce business documents Group A BSBTEC302 Design and produce spreadsheets Group A BSBTEC303 Create electronic presentations Group A BSBWRT311 Write simple documents Group A BSBPMG430 Undertake project work Group B BSBCRT412 Articulate

Core units BSBWHS201 Contribute to health and safety of self and others SHBBCCS001 Advise on beauty products and services SHBBMUP002 Design and apply make-up SHBXCCS001 Conduct salon financial transactions SHBXCCS004 Recommend products and services SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team SIRRMER001 Produce visual merchandise displays SIRXIND003 Organise personal work requirements SIRXSLS001 Sell to the retail customer Elective units BSBSUS201 Participate in environmentally sustainable work practices ICTWEB201 Use social media tools for collaboration and engagement SHBBMUP001 Apply eyelash extensions SHBBRES001 Research and apply beauty industry information SHBBSKS001 Pierce ear lobes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-SITSS00036 Customer Service Skill Set New Unit-April 2024 Units of competency CHCYTH011 WorkA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.