SCORM Compliant Package-AURVNA004 Apply insurance industry knowledge to vehicle loss assessments BSB Core units MSMENV272 Participate in

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking

Units of competency HLTDEN021 Apply the principles of radiation biology and protection in dental practice HLTDEN022 Prepare to expose a prescribed dental radiographic image HLTDEN023 Produce a prescribed dental radiographic image * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCMM401 Make a presentation BSBCRT401 Lead effective workplace relationships BSBMGT407 Apply digital solutions to work processes BSBMKG417 Apply marketing communication across a convergent industry BSBMKG418 Develop and apply knowledge of marketing communication industry Elective units BSBFIA412 Report on Financial Activity BSBADM405 Organise Meetings BSBADV404 Schedule Advertisements BSBMKG413 Promote products and services BSBPRO401 Develop product knowledge BSBWRT401 Write complex documents BSBRES411 Analyse and present research information * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCDE002 Develop and implement community programs CHCCDE003 Work within a community development framework HLTAHW021 Provide nutrition guidance for specific health care HLTAHW053 Address impact of food security on community health CHCEDU008 Share health information * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-AURVNA004 Apply insurance industry knowledge to vehicle loss assessments BSB Core units MSMENV272 Participate in* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.